five digital Pte Ltd · Singapore

eKYC, ops systems, and IT support — built in Singapore.

We build onboarding and back-office tools, then stay on for helpdesk, cloud, and day-to-day IT. WhatsApp if you want a working slice, not a deck.

What we ship
  • 01eKYC and identity checks
  • 02Chat with your documents
  • 03Balanced Scorecard automation
  • 04Helpdesk and CRM bots
  • 05Cloud and managed IT
Singapore
five digital Pte Ltd
WhatsApp
+65 9830 1490
eKYC
Onboarding and identity checks
ITaaS
Remote support, onsite if needed
What we do

Three lines of work. One team in Singapore.

Automation and document bots, the systems your staff log into every day, and the IT that keeps both running.

01
AI and automation

Helpdesk, document search, and workflow bots

Bots that sort tickets, answer from your own files, and pull data out of PDFs — with access control, not an open chat to the internet.

  • Helpdesk: sort requests, draft replies, escalate
  • WhatsApp, email, or web chat for staff or customers
  • Ask questions across your documents (permissioned)
  • Extract data from forms and route approvals
Talk about a bot
02
Web and app development

eKYC, back-office, and internal tools

Onboarding with identity checks, then the approvals, reporting, and audit trail around it. Built for teams that already have a process on paper.

  • eKYC onboarding and identity checks
  • Back-office systems and integrations
  • Approvals, reporting, and audit trail
  • Web and mobile apps for staff or clients
Talk about a system
03
IT support as a service

Managed IT: remote first, onsite when it matters

We handle the boring work that stops the office: accounts, patches, backups, and the call when something is down.

  • Remote support with an onsite option
  • MFA, backup, and recovery
  • Cloud setup, maintenance, and cost control
  • Monitoring, patching, asset tracking
Talk about ITaaS
Typical builds

Jobs we are usually hired for

Starting points, not case studies. If you have a live system you want named here, say so — we will only publish what you approve.

Helpdesk assistant

Sorts incoming requests, suggests replies, escalates urgent cases, and keeps a record of what happened.

IT supportWhatsAppEmail / chat

Sales notes into CRM

Turns a call or chat into a CRM update and a follow-up draft, and flags deals that have gone quiet.

CRMFollow-ups

eKYC onboarding

Identity checks and business rules in one flow, so compliance is not a pile of emails and spreadsheets.

OnboardingIdentityCompliance

Internal ops

Approvals, inventory, billing, reporting, and who can see what — without standing up a full ERP.

ApprovalsReportingAccess control
How we work

Call, proposal, first working slice, then we stay on.

No five-stage theatre. This is the path we already listed on the contact form.

01 / CALL

Call

15–30 minutes. What you need, what you already run, and what “done” looks like.

02 / PROPOSAL

Proposal

Scope, timeline, and cost. You get milestones, not a 40-page deck.

03 / FIRST SLICE

First slice

Something you can click — usually days or weeks, depending on the job.

04 / RUN

Run

Hosting, monitoring, patching, backups, and the helpdesk after go-live.

What you get

Concrete pieces, not adjectives.

MFA, backups, and audit logs are in the build. We do not lock you into a stack you cannot leave.

In a typical build

What that looks like in practice.

Area What we deliver
AI
  • Permissioned document search
  • Ticket sorting and draft replies
  • PDF / form extraction
  • WhatsApp or web chat bots
Systems
  • eKYC flows and identity checks
  • Audit trail and reporting
  • Role-based access
  • Balanced Scorecard automation
Experience
  • Screens that match the real process
  • Mobile where the job needs it
  • Handover and staff training
  • Migration off the old spreadsheet / tool
Operations
  • Backups and restore tests
  • MFA and patching
  • Uptime monitoring
  • Cloud cost watch
Get in touch

WhatsApp what you need. We will reply with questions and a plan.

Include the job, the timeline, and any system you already use. We usually reply within one business day.

Typical next steps
  • 15–30 min call to confirm scope
  • Proposal with timeline and cost
  • First working slice in days or weeks

Send an enquiry

Name, email, and what you need. We reply within one business day.

Prefer WhatsApp? Message us at +65 9830 1490.